Agreement to Terms
These Terms of Use govern your access to and use of the Mesa Quartz website (mesa-quartz.lol) and any products or services offered through it. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website.
Use of Our Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to any part of the website or its systems
- Use automated systems to access the website without our permission
- Interfere with the proper functioning of the website
- Collect or harvest personal information from other users
- Upload or transmit malicious code or harmful content
Intellectual Property
All content on this website, including text, images, graphics, logos, and software, is the property of Mesa Quartz Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print content from our website for your personal, non-commercial use, provided you do not modify the content and maintain all copyright notices. Any other use requires our prior written consent.
Product Information
We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we do not guarantee that all information is complete or error-free. If we discover an error regarding a product you have ordered, we will contact you to confirm whether you wish to proceed.
Prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice, though any orders placed before a price change will be honoured at the original price.
Orders and Payment
When you submit an order through our website, you are making an offer to purchase products. We reserve the right to accept or decline your order at our discretion. An order is not accepted until we send you confirmation by email.
Payment must be made at the time of ordering through our secure payment processing system. We accept major credit and debit cards.
Delivery
We aim to deliver products within the timeframes stated on our website. However, delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control.
Risk of loss passes to you upon delivery. If a delivery cannot be completed, we will attempt to contact you to arrange redelivery or collection.
Returns and Refunds
You have the right to cancel your order within 14 days of receiving your products, in accordance with the Consumer Contracts Regulations 2013. Products must be returned in their original condition and packaging.
Unopened products may be returned for a full refund within 30 days. If you have opened a product and wish to return it, please contact us to discuss options.
Refunds will be processed within 14 days of receiving the returned item, using the same payment method used for the original purchase.
Limitation of Liability
To the fullest extent permitted by law, Mesa Quartz Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim arising from these terms or your use of our website shall not exceed the amount you paid for the products giving rise to the claim.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or any loss or damage arising from your use of them.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
If you have questions about these Terms of Use, please contact us:
Mesa Quartz Ltd
47 Harbour Lane
Bristol BS1 4TR
United Kingdom
Email: [email protected]